THE TUSCAN ASSOCIATION
OF HOTEL CONCIERGES
"THE GOLDEN KEYS"

member of the FEDERAZIONE PORTIERI D'ALBERGO
and of the UNION INTERNATIONAL PORTIERS GRAND HOTELS


Welcome to Florence!
The "Golden Keys Association" wishes you a very warm welcome to Florence.
You can find the Hotel Concierge or the "Golden Keys" man in all the main hotels throughout the world as well as those in this city. No good hotel can do without him.
You can completely rely on his extreme professionality, discretion and knowledge of the city. The Hotel Porter knows all the most interesting secrets of the city and his Golden Keys are capable of unlocking "doors" that can only be opened to a select few. His main task is in fact to attend to and care for the hotel guest: you can depend on him to do his best to give you any advice or information you need and solve any problems that may arise.
He is available all day with his highly trained assistants and wide knowledge of Florence, including the lesser known parts of the area, to help you make the most of your holiday in this wonderful city.
The "Golden Keys Association" would like you to know that its members are always at your complete disposal to help you enjoy a really pleasant stay.

Remember to ask your Concierge for a copy of Florence Concierge Information, a really useful booklet created especially for visitors to this city.



NEWS

A HIGHER SCHOOL OF PROFESSIONAL TRAINING

The International Concierge Istitute, founded in 1984, in Paris, aims to train young people in the careers of hotel reception and of conciergery for the international hotel trade.
Professional qualifications and promotion are the primary ojectives of this operation undertaken by l'Union Internationale "les Clefs d'Or" (the International Union of Golden Keys), who,with the Ferdinand GILLET Foundation, have launched this enterprise. Sponsored by the association uniting all the main groups of International Hoteliers, the Ecole des "Clefs d'Or" (the Golden Keys School) is a non profit association. It provides a sandwich course training scheme, which includes both theory and practical experience, made possible by the active participation of the executive management boards and the head concierges (Golden Keys) of the large hotels, who have established new methods in professional training. This enables the students to find employment in their specialised field, either in France or abroad, immediately after they leave the Institute.
Enrolment is open to all citizens of one of the 30 member countries of the International Union of Golden Keys.

Your Concierge
in Florence

Florence Concierge
Information
The Golden Keys
Association

Association

The hotel porter
in history

News


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